Here are some phrases you can use when looking after visitors.
Common English Phrases |
|
Greeting the visitor:- |
|
| Good morning/afternoon. Can I help you? | |
| Do you have an appointment? | |
| I'll let (Mr Smith) know you're here. What name is it, please? | |
Explaining there's a problem:- |
|
| I'm afraid (Mr Smith) is in a meeting. | |
I'm sorry, but he/she's out of the office at the moment. |
|
Offering help / refreshments etc:- |
|
| Would you like to take a seat? | |
| Maybe I can help you? | |
Would you like some tea/coffee whilst you wait? |
|
Milk and sugar? |
|
| Would you like to read through our company brochure? | |
Making small talk:- |
|
| Did you have a good journey? | |
| What was the weather like in (London)? | |
| Have you been to (Germany) before? |
