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Learn English Business Communication

English on the Telephone

Common telephone phrases to use when making a business call

These are some of the most common telephone phrases used when answering a business call. You should learn them until you are comfortable using them.

Telephone calls - Common English phrases.
Asking for someone:-
Good morning/afternoon. Could I speak to (Mr Smith), please?
Could I have extension (219), please?
Giving a message:-
Could you tell (him/her) that (her tickets are ready).
Could you tell (him/her) that I called.
Could you give (him/her) my number, please?
Giving your name and number :-

My name is (David Bean) and I'm on (0117 294658).

It's (David Bean) and the number is (0117 294658).

Don't forget you can prepare yourself before making a call.

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